Frequently Asked Questions

When will you ship my order?

Orders typically ship out within 10 business days from the date the order was placed. When your package is shipped out, you will receive an email confirmation with the tracking number.

Where can I find the tracking # for my order?

Once the order has been processed, you will receive an email with the tracking number.

Do you offer trades?

I offer trades at approximately 70% market value in exchange for store credit. DM on IG @joshuaottawa to discuss further details.

How much are my cards worth?

A great tool to help determine the value of your cards is to look them each up on eBay sold listings. Take a sample of 5-10 recent sales of the same card, in similar condition to yours that have sold, then take the average of each of the sales. Repeat this for each card. Note that this is not going to be 100% accurate, and sometimes it will be way off, however this is a great place to start.

An additional option is to reference https://www.pricecharting.com/category/pokemon-cards
This also is a helpful for information, but not an end all be all for concrete pricing. As we have seen the last few years, prices can change quickly!

Do you buy collections?

I am offering consignments services where I sell collections for people. In fact, almost all of the cards you see here are consignments! If this is something you might be interested in, check out the "Sell With Us!" page and let's work together to get your collection sold!

Where can I contact you if I need help?

If you need any additional help, you can reach out at support@joshuaottawa.com